Catering delivery
Dion's Catering Delivery Explained
Catering changes the delivery conversation from convenience to logistics. You are coordinating food for a group, on a schedule, often with people waiting on it. Dion's handles catering delivery under its own rules, separate from everyday DoorDash orders. Here is how dions catering delivery works and how to plan around it.
Before you plan anything
The three rules that shape everything
Dion's catering delivery rests on three conditions. Delivery is available for catering orders over $200. You need to give 24-hour notice. And an applicable service charge applies. Those define whether a delivery can happen at all.
Over $200
The order total must clear the minimum. A $150 order does not qualify for the catering delivery path, no matter the timing.
24-hour notice
Same-morning requests fall outside the window. A $400 order placed the day of the event will not go out as catering delivery.
Service charge
An applicable charge is added to the total. Build it into your budget before you commit, especially for company orders.
Plan around the minimum, the lead time, and the charge together. If one of them fails, adjust the plan rather than hoping the rules flex.
Why the $200 minimum exists
Moving a large order takes more coordination than a single delivery run, and the work only balances above a certain size. That is what the threshold reflects.
For you, the practical line is simple. Feeding a dozen people will often fall short. Feeding an office or an event usually clears it without effort. Check your projected total against the minimum early, because it decides whether this path is even open for dions catering delivery.
Check delivery areas firstThe 24-hour notice window
The notice window gives the catering team time to prepare a larger volume and arrange the delivery itself. Same-day catering delivery is not part of the setup.
If your event is tomorrow afternoon, that window has already closed. Place catering requests at least a day ahead, and earlier for large orders or busy dates. Late requests do not get squeezed in. They get declined.
Where to call
Separate contacts by region
Dion's keeps separate catering contacts for New Mexico and Texas versus Colorado. That tells you the operation is regional, not centralized, so reaching the right team matters.
If you are in Colorado, use the Colorado contact. If you are in New Mexico or Texas, use that one. Going through the wrong channel adds a step and slows the answer, especially when you are working against a notice deadline. The contact page lists the current routing for each region.
Find your regional catering contactThe service charge, plainly
An applicable service charge applies to catering delivery orders. The word applicable matters, because the amount can vary rather than being one fixed number published for everyone.
What you can count on is that it exists and factors into the total cost of a Dion's catering delivery. If you order on behalf of a company where the final number needs approval, get that line item confirmed before you submit the request.
What catering delivery changes about the order
This is not the DoorDash flow that handles single-meal orders. You work with the catering team, on their timeline, under their minimums. The menu still comes from the Dion's kitchen, but the coordination runs through a separate channel.
The questions change too: how many people you are feeding, what time the food must arrive, and whether your total clears the threshold.
See how standard delivery worksPlanning a catering delivery that works
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1
Work backward from the event time
Confirm headcount, arrival time, and serving window first. Everything else hangs on that clock.
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2
Estimate the total against the minimum
Make sure the projected order clears $200 before you go further. Add the service charge to the figure you report for approval.
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3
Count back a full day and place the request
Submit at least 24 hours ahead through the correct regional contact. Larger orders and weekend dates deserve more lead time.
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4
Lock arrival details with the team
Confirm who receives the food, where the driver unloads, and a phone number that answers during the delivery window.
When catering delivery isn't the right fit
Not every group order needs the catering path. If your total sits under the minimum, or the event is inside the 24-hour window, the standard ordering route is usually simpler.
Order online or through the app, and choose pickup if delivery is not available at your store. Catering delivery is built for larger, planned events. For a casual lunch for a handful of people, everyday channels carry no threshold and no long lead time.
Catering delivery questions, answered
Short answers to the questions people ask before they call the catering team.
What's the minimum for Dion's catering delivery?
Catering delivery is available for orders over $200. Orders below that threshold do not qualify for the catering delivery path.
How much notice do I need to give?
24-hour notice is required. Same-day catering delivery requests fall outside the window and will not be accepted.
Is there an extra charge?
Yes. An applicable service charge applies to catering delivery orders, and it factors into the total cost.
Who do I contact for catering?
Dion's keeps separate catering contacts for New Mexico and Texas versus Colorado. Use the one for your state so the right regional team picks up your request.
Does catering delivery go through DoorDash?
No. Catering delivery runs through the catering team under its own rules, separate from the everyday DoorDash delivery arrangement.
Plan the date, clear the minimum, call the right region.
If your event clears $200 and sits more than a day out, catering delivery through dions is straightforward. Start with your region's catering team.